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Real Estate Bureau receives recognition at the inaugural EA Masters 2017

Real Estate Bureau has attained the high performance standards necessary to attain a brand new mark of excellence in estate agency and be rated as among the top 20% of branches in the country and be listed in the Best Estate Agent Guide 2018.

On Friday 22nd September, hundreds of leading estate and letting agents from across the UK gathered at The InterContinental, London – The O2 hotel, for a conference and exhibition, followed by an evening of celebration. The results of the largest assessment of the property industry ever undertaken were announced and the winners of a new recognition of excellence in the property industry were revealed.

The winners were presented with their certificates of achievement by TV’s Gabby Logan.

It was determined which branches were worthy of being called a ‘best estate agent’ following a rigorous and thorough assessment of 25,000 estate and letting agency branches. Each branch was scored against a unique set of performance and customer service criteria, using a combination of data analysis and mystery shopping.

Performance was measured over a 12-month period, involving analysis of:

• Over 25,000 branches

• 1 million properties listed at any point in time

• 3 million transactions

• 50 million leads

• 3 billion property views

• 30,000 mystery shops

Real Estate Bureau, winners of Highly Rated status, were delighted to receive the award. Glenn Smith, commented “To be the only Portland based agent to feature in the Best Estate Agent Guide 2018 is a real honour and testament to the hard work and high standards of the team - we are all absolutely delighted! ”.

Rightmove were principal partners at the event and conducted the data analysis to identify a shortlist of agents from which, the top 20% were identified.



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